SharePoint Online (Office365) Intranet Change Management System

An intranet portal that provides quick access to information within an enterprise plays an important role in enhancing employee productivity and tracking the changes doing in Enterprise Systems. Microsoft SharePoint offers one of the best intranet portal solutions with collaborative features and extensibility options. Artificers worked with the client to understand their business processes and identified areas where SharePoint could deliver benefits. We offered a solution that enabled individual departments and teams to work collaboratively, share and disseminate information, about the changes they have to incorporate with multiple approval workflows

 Business Requirements            

• Technical support and maintenance of SharePoint servers and sites

• Consultancy and recommendations to maximize SharePoint potential

• Development and support of existing and new SharePoint applications

Artificers Solutions

• A Knowledge Portal : A knowledge collaboration document management system for historic documentations
• Change Management System : An Issues,Risk and Change Request Management system with tracking of flow and stages of issue/change requested.

Business Benefits

• Work on your existing cloud Office 365, No extra costs

• 75% more productive with formless history tracking Changes

• Empower the workforce with intuitive self-service and reduce risk in enterprise changes

• Work from anywhere with the full power of the service desk on any device

• Response time of ad hoc report requests as well as effort required for report generation were significantly reduced.

• Dependence on IT and operational costs were also reduced.

Client profile

Our clients are running on Office 365  Cloud and operating on large enterprise ERP systems products for their multiple departments and divisions which need changes and upgrade etc leads to risks

Key Features

• Centralized administrative user interface that allows easy content/security management

• Large document repository and content with multi-level security and enterprise search capabilities

• Custom workflow solution with

  • Department/Division/Module based distribution groups as participants

  • Task escalation, delegation, and progress tracking

  • Reminders and Alerts

  • Metadata-driven security

•    Custom and dynamic Reporting

Technology

• Sharepoint online with Office365
• JSOM,Javascript,JQuery
• C#/ASP.Net
• Web Services